l889 Terms & Conditions — Your Rights, Rules & Responsibilities

In these Terms & Conditions, the following definitions apply unless context requires otherwise:

• "l889" or "the Platform" refers to the online betting and casino service operated under the brand l889 and accessible at l889.io, including all associated mobile applications, sub-domains, and services.
• "You" or "the Player" refers to any individual who accesses, browses, registers on, or uses any part of the l889 Platform in any capacity.
• "Account" means the registered player account created by You on the l889 Platform, which holds your personal details, wallet balance, bet history, and settings.
• "Balance" means the real-money funds held in your l889 wallet, denominated in Bangladeshi Taka (BDT), excluding any bonus or promotional credits unless otherwise stated.
• "Bonus Funds" means any promotional credits, free spins, reload bonuses, cashback awards, or other non-cash incentives applied to your account by l889, subject to wagering requirements.
• "KYC" means Know Your Customer — the identity and age verification process l889 requires players to complete before processing withdrawal requests or as part of routine account review.
• "Services" means all products offered through the l889 Platform, including sports betting, live cricket betting, casino games, live dealer tables, slots, and fish shooting games.
• "BST" means Bangladesh Standard Time (UTC+6), the time zone used for all platform timestamps, support hours, and promotional deadlines unless stated otherwise.

References to "including" or "includes" are non-exhaustive. Headings are for convenience only and do not affect interpretation. The singular includes the plural and vice versa.

By accessing any page of the l889 Platform, creating an account, depositing funds, or placing any bet or wager, you unconditionally accept these Terms & Conditions in full, along with the l889 Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not accept these Terms, you must not use the l889 Platform and must close any existing account.

l889 reserves the right to amend these Terms at any time. Your continued use of the Platform after any amendment constitutes acceptance of the revised Terms. Players will be notified of material changes via their registered email address or via a platform notification on next login.

Use of the l889 Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on an ongoing basis throughout the use of the Platform:

• You must be at least 21 years of age. l889 strictly prohibits use by anyone under the age of 21. This is a non-negotiable requirement and applies regardless of the laws of any other jurisdiction.
• You must be a human individual acting on your own behalf. Corporate entities, bots, scripts, and automated systems may not register accounts.
• You must have the legal capacity to enter into a binding contract under the laws applicable to your jurisdiction.
• You must not be subject to any self-exclusion order, whether imposed by l889 or by any external responsible gaming body.
• You must not be a current employee, contractor, director, or immediate family member of an employee or director of l889 or any of its technology providers.

l889 may at any time request documentation to verify your age, identity, and address. Acceptable documents include a national identity card (NID), passport, or driving licence for identity and age; and a recent utility bill, bank statement, or mobile financial service statement for address verification. Failure to provide satisfactory documentation within the requested timeframe will result in account suspension pending verification.

To access real-money betting and casino services on the l889 Platform, you must complete the registration process and create a verified account. The following rules govern account registration:

• You may register only one account per person. Duplicate accounts are prohibited. l889 uses device fingerprinting, IP analysis, and payment method matching to detect multiple accounts.
• All registration information must be accurate, complete, and current. Providing false, misleading, or incomplete information is a breach of these Terms and may constitute fraud.
• You must provide a valid email address and a mobile number that you own and control. These will be used for account verification, support communications, and security notifications.
• Your registered name must exactly match the name on your identity document and on your payment method (bKash, Nagad, Rocket, or bank account). Mismatched names will prevent withdrawal processing.
• You are responsible for keeping your registration information up to date. Contact support at [email protected] to update your details.

l889 reserves the right to refuse any registration application at its sole discretion, without obligation to provide a reason. Registration does not guarantee that all services will be available in your location.

You are solely responsible for maintaining the confidentiality of your l889 account credentials, including your username, password, and any two-factor authentication (2FA) codes. l889 strongly recommends enabling 2FA via the account security settings. The following obligations apply:

• Do not share your login credentials with any other person, including family members, friends, or l889 customer support staff. l889 support will never ask for your password.
• Do not access your l889 account from shared, public, or unsecured networks without a VPN.
• You must notify l889 immediately at [email protected] if you suspect your account has been accessed by an unauthorised third party.
• l889 will not be liable for any losses arising from your failure to maintain the security of your account credentials, including losses resulting from unauthorised access that occurred prior to your notification to l889.
• All activities conducted through your account while your credentials are valid will be treated as authorised by you, unless you have notified l889 of a security breach in advance.

l889 accepts deposits via the following payment channels: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer to supported Bangladeshi banks including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All deposits are processed in Bangladeshi Taka (BDT). The following terms govern deposits:

• Minimum deposit amounts are set by l889 and displayed on the deposit page. These minimums may vary by payment method.
• Deposits must be made from a payment account registered in your own name. Deposits from third-party accounts are prohibited and will be reversed, subject to applicable processing fees.
• l889 does not charge fees for standard deposits. However, your payment provider (bKash, Nagad, or your bank) may apply their own transaction charges, for which l889 is not responsible.
• Deposits are credited to your l889 wallet upon confirmation from the payment provider. bKash and Nagad deposits typically reflect within 60 seconds. Bank transfer deposits may take up to one business day.
• l889 reserves the right to request evidence of the source of funds deposited into any account, particularly where large or unusual deposit patterns are detected. Failure to provide satisfactory evidence may result in account suspension.
• Deposited funds may not be used for purposes other than participating in the l889 Services. Using l889 as a money transfer or currency exchange service is strictly prohibited.

Players may request withdrawal of their real-money balance (excluding bonus funds that have not met wagering requirements) subject to the following conditions:

• Withdrawals require completed KYC verification. Players who have not submitted and had approved their identity documents may not withdraw funds.
• Withdrawals will only be processed to a payment account registered in the same name as your l889 account. l889 does not process withdrawals to third-party accounts under any circumstances.
• Minimum and maximum withdrawal amounts are displayed on the withdrawal page and may vary by payment method.
• Withdrawal requests submitted before the daily cutoff time (23:00 BST) are typically processed same-day for verified accounts using bKash, Nagad, or Rocket. Bank transfer withdrawals may take up to three business days.
• l889 reserves the right to apply enhanced due diligence checks to any withdrawal request, which may extend the processing time. You will be notified by email if additional checks are required.
• Withdrawal requests may be declined, reversed, or delayed where l889 has reasonable grounds to suspect fraud, money laundering, bonus abuse, or a breach of these Terms.
• l889 does not charge fees for standard withdrawal processing. Your payment provider may apply their own fees, for which l889 accepts no responsibility.

l889 offers welcome bonuses, reload bonuses, cashback promotions, free spins, and other time-limited promotional offers to eligible players. The following general terms govern all bonuses and promotions:

• Each specific offer will have its own terms, including the eligible games, minimum qualifying deposit, wagering requirement, minimum odds (for sports bonuses), and expiry period. These offer-specific terms are displayed in full at the point of opt-in and supersede any general statements in this section where there is a conflict.
• Wagering requirements must be met in full before bonus-derived winnings may be withdrawn. The standard wagering requirement for l889 casino bonuses is stated on the relevant promotion page.
• Bonus funds and winnings derived solely from bonus play are forfeited if the wagering requirement is not met before the bonus expiry date.
• Each promotion is limited to one redemption per player, per household, per device, and per IP address, unless the promotion terms expressly state otherwise.
• l889 reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice. This includes cancelling a promotion mid-period if there is evidence of systematic abuse.
• Players found to be exploiting bonus offers — including through multi-accounting, coordinated betting patterns, or low-risk wagering strategies designed to clear wagering requirements without genuine play — will have their bonus funds and associated winnings voided, and their accounts may be suspended.

The following general rules apply to all betting and gaming activity on the l889 Platform. Individual game and sport rules are published on the relevant game or market page and form part of these Terms:

• All bets are final once confirmed. l889 does not accept cancellation requests for confirmed bets except where a market or event is cancelled by l889 in accordance with these Terms.
• l889 reserves the right to void any bet placed on a market that was opened, priced, or settled in error. In such cases, the staked amount will be returned to your wallet.
• For live cricket betting and other in-play markets, odds are updated continuously. The odds displayed at the moment you confirm a bet are the final odds applied to that bet. Connectivity issues on your end that cause a delay between viewing and confirming odds are your responsibility.
• Minimum and maximum bet limits are set per market and per game type. These limits are displayed on the relevant betting interface and may be adjusted by l889 at any time without notice.
• All casino games offered on l889 use certified Random Number Generator (RNG) technology. Results are statistically independent and cannot be predicted or manipulated by any player or by l889.
• Live dealer games are streamed in real time from professional studios. In the event of a technical interruption during a live game round, the hand or round will be resolved according to the game provider's standard rules, which are available on request from support.
• l889 will not be liable for losses resulting from a player's misunderstanding of the rules of any game or betting market. It is your responsibility to understand the rules of any game you choose to play.

The following activities are strictly prohibited on the l889 Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and will result in immediate account suspension, forfeiture of balance, and may result in legal action:

• Registering or operating more than one l889 account, whether under your own name or another identity.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated software, bots, scripts, scrapers, or any mechanical or electronic means to access, interact with, or extract data from the l889 Platform.
• Colluding with other players to gain an unfair advantage in any casino game, poker variant, or betting market.
• Engaging in or facilitating match-fixing, spot-fixing, or any form of sports manipulation in connection with bets placed on l889.
• Exploiting software bugs, errors, or vulnerabilities in any l889 game or system. Any winnings generated through a demonstrable software error are void.
• Engaging in arbitrage betting or systematic low-risk wagering patterns with the primary intent of clearing bonus wagering requirements without genuine recreational play.
• Using l889 to launder money, process proceeds of crime, or circumvent financial regulations.
• Threatening, harassing, or abusing l889 staff or other platform users.
• Attempting to access any part of the l889 Platform, infrastructure, or systems other than through the standard user interface provided.

l889 is committed to providing a safe, fair, and responsible gaming environment. The Platform provides the following tools to help players manage their gambling activity:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits from their account dashboard. Limits take effect immediately when reduced and require a 24-hour cooling-off period when increased.
• Session Time Reminders: Players may configure reminders that notify them of elapsed session time at intervals of their choosing.
• Cool-Off Period: Players may request a temporary suspension of their account for periods ranging from 24 hours to 6 weeks. During a cool-off period, the account is inaccessible for all betting and gaming activity.
• Self-Exclusion: Players may request permanent or long-term self-exclusion by contacting l889 support. Self-exclusion requests are processed within 24 hours. Self-excluded players will not receive promotional communications from l889.
• Reality Check: After each gaming session exceeding a set duration, l889 displays a summary of your session activity including time spent and net position.

l889 enforces a strict 21+ age requirement. Players who believe they may have a gambling problem are strongly encouraged to contact our support team at [email protected] or to visit the Responsible Gaming page for additional resources and guidance. Gambling is entertainment — please play within your means.

All content on the l889 Platform — including but not limited to the l889 brand name and logo, website design, software, graphics, text, data, odds, statistics, game content, and all other materials — is the exclusive property of l889 or its licensed content providers and is protected by applicable intellectual property laws.

• You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the l889 Platform solely for your personal, non-commercial entertainment purposes.
• You may not copy, reproduce, distribute, publicly display, modify, create derivative works from, reverse-engineer, or commercially exploit any part of the l889 Platform or its content without prior written authorisation from l889.
• Game content (including slot titles, live dealer streams, and fish shooting games) is owned by and licensed from the respective game providers (Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Spribe, and others). All rights in such content are reserved by the respective providers.

To the maximum extent permitted by applicable law, l889's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your l889 account in the 30-day period immediately preceding the event giving rise to the claim.

• l889 shall not be liable for any indirect, consequential, special, incidental, or punitive damages, including loss of profits, loss of data, or loss of opportunity, arising from your use of or inability to use the Platform.
• l889 does not warrant that the Platform will be available at all times without interruption. Scheduled maintenance, emergency outages, or third-party infrastructure failures may cause temporary unavailability. l889 is not liable for losses caused by Platform downtime.
• l889 is not responsible for any losses resulting from your use of third-party payment services (bKash, Nagad, Rocket, Upay, or any bank) in connection with deposits or withdrawals.
• Nothing in these Terms limits l889's liability for fraud, gross negligence, or any other liability that cannot be lawfully excluded.

l889 reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, for any of the following reasons:

• Breach of any provision of these Terms & Conditions.
• Failure to complete or pass KYC verification within the required timeframe.
• Suspicion of fraud, money laundering, bonus abuse, or other prohibited conduct.
• Account inactivity for a continuous period of 12 months or more.
• Reasonable belief that continued operation of the account poses a legal or regulatory risk to l889.
• At the player's own request, including via self-exclusion.

Upon account closure for breach of these Terms, l889 reserves the right to void any open bets and withhold the account balance pending investigation. Where closure is for reasons unrelated to player misconduct (e.g., at the player's own request), any verified real-money balance will be returned to the player's registered payment method within a reasonable timeframe following identity verification.

Players may voluntarily close their account at any time by contacting support at [email protected]. Account closure requests are processed within five business days. Closing an account does not cancel any pending withdrawals that were submitted and verified prior to the closure request.

l889 may revise, update, or replace these Terms & Conditions at any time. The most current version will always be published at l889.io/terms-conditions and will display the date of last update. l889 will notify registered players of material changes via the email address associated with their account or via an in-platform notification displayed on next login.

If you do not agree with a revised version of these Terms, you must stop using the l889 Platform immediately and contact support to close your account. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the amended Terms.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which l889 operates. Any disputes that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration in accordance with the applicable arbitration rules of the relevant jurisdiction.

Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm. l889 makes no representation that the Services are appropriate or available in all jurisdictions, and it is your responsibility to ensure that your use of the Platform complies with all laws applicable to you in your location.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your l889 account, please contact the l889 customer support team using the details below. Support is available 24 hours a day, 7 days a week, operating in Bangladesh Standard Time (UTC+6).

• Email: [email protected] (plain text — not a clickable link)
• Response Time: l889 aims to respond to all email enquiries within 4 hours during normal operating periods.
• Support Hours: 24/7 — Bangladesh Standard Time (UTC+6)
• Platform: l889.io